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Systems Engineer (18-0189) in Bengaluru at ePlus

Date Posted: 9/11/2018

Job Snapshot

Job Description

Job Purpose:

Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for their own technology infrastructure needs—keep us immersed across the broad spectrum of the IT ecosystem.

As a Systems Engineer, you will be responsible for designing and implementing solutions that both support and enhance the ePlus internal environment. You will provide support and maintenance on internal infrastructure including operating systems, applications and networks. 

From strategy to fulfillment to managed services, our engineering-centric solutions enable our clients to realize what it means for technology to do more.

Job Responsibilities:

  • Assessing enterprise technology strategy and architecture
  • Mastery of related technologies (VMWare, Windows, Active Directory, Exchange, Citrix, SQL, LANDesk)
  • Attain current certification in core technologies in order to improve skills and support company vendor partnership requirements
  • Troubleshoot day to day incidents and issues
  • Perform Ad-hoc application and hardware recommendations and installations
  • Manage level two-three ticket resolution support
  • Perform server/desktop patch management
  • Work with professional service team on projects involving internal systems
  • Adhere to strict SLAs for internal and customer hosted environments

Job Knowledge/Skills:

  • Strong knowledge of IT, desktop/server, security practices and networking concepts
  • Working knowledge of IT and programming concepts (programming not required)
  • Experience with internal IT controls (e.g., Sarbanes-Oxley and SAS 70)
  • Good written and verbal communication skills
  • Strong organizational skills; willing to coordinate the work of others
  • Must be adept in use of MS Office, Visio, Project, internet, and e-mail.
  • Willingness to travel as needed (20% travel per month may occasionally be required).
  • Willingness to perform keyboard intensive work 90% of the time.
  • Willingness to be on call, 7x24x365 (less pre-approved exceptions) and attend to technical issues outside of normal business hours.
  • Working knowledge of standards, architectures, technology frameworks, solutions and best practices.

Education and Experience:

  • MCSE or equivalent experience is required
  • 3+ years of experience in client server technologies and application support
  • Citrix CCEA preferred
  • VCP Certification

Applicants must be currently authorized to work in the United States on a full-time basis. At this time, ePlus will not sponsor applicants for work visas for this position.