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Solutions Architect in Milpitas, CA at ePlus

Date Posted: 11/8/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Milpitas, CA
  • Job Type:
  • Experience:
    At least 4 year(s)
  • Date Posted:
    11/8/2018

Job Description

Job Purpose:

Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for their own technology infrastructure needs—keep us immersed across the broad spectrum of the IT ecosystem.

As a Solutions Architect, you will function as the technical lead for ePlus for targeted, key solution sets. You will be a key contributor in the pre-sales process, assisting the regional sales team in evaluating customers’ needs, and developing solutions from concept to implementation.

From strategy to fulfillment to managed services, our engineering centric solutions enable our clients to realize what it means for technology to do more.

Job Responsibilities:

The Solutions Architect (Microsoft Cloud) will be responsible for understanding complex business IT needs and managing research, design and solution development for ePlus customers around Microsoft Azure and Office 365.  Experience with other leading public cloud providers (AWS, Google Cloud) and traditional datacenter technologies as well as modern day application architectures is highly recommended.

  • Provide technical expertise to sales teams and customers on designated solution focus area
  • Establish credibility and trusted advisor status with ePlus’ sales team and customers
  • Conduct customer facing presentations on ePlus’ core competencies and technical solution offerings for assigned accounts and focus areas
  • Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development
  • Complete and author technical sections for RFP/RFI/RFQ responses
  • Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus’ recommended solution
  • Develop and finalize solution architecture/design and detailed line item configurations and/or bill-of-materials (BOMs)
  • Develop and finalize solution proposal and/or presentation of recommended solutions
  • Function as a subject matter expert (SME) for customer technical staff regarding proposed solution and its design, configuration, implementation, and testing specifics
  • Function as technical liaison and ePlus ambassador with field OEM channel sales and technical teams
  • Assist sales team with mentoring of junior account managers as it relates to overall opportunity management and technical solution set
  • Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates/changes, lessons learned from previous engagements/experience, etc., as relevant
  • Assist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solution
  • Assist in developing a get well plan, as appropriate
  • Identify product or services candidates to sales and services management as new solution areas for ePlus to potentially development or investment
  • Complete training and maintain OEM certification(s) as requested and approved by management, in accordance with assigned focus area
  • Be proactive in highlighting and suggesting areas for improvement in the regional procedures, structure, reporting, etc.
  • Propose ideas and solutions to help improve functional areas
  • Ensure appropriate coverage for in-process and new solution sales cycle opportunities while out of office for training, vacation, PTO, etc.
  • Participate in weekly pre sales engineering conference calls
  • Review current pipeline and forecast potential revenue, win probability, and estimated date of completion, on a weekly basis
  • Complete administrative tasks (expenses, time reporting, pipeline) in a timely fashion
  • Conduct ePlus branded lunch and learns with customers and identify sales opportunities, as requested by management

Requirements

Job Knowledge/Skills:

  • Azure/O365
    • Cloud Architecture & Implementation
    • Cloud Networking
    • Cloud Security
    • Cloud Native Applications
    • Cloud Cost Management
    • Cloud Governance
    • Cloud Application Migration
    • Automation
  • Pre-sales support
  • Excellent oral, written, and presentation skills
  • Strong attention to detail

Education and Experience:

  • 4+ years in Microsoft Cloud technologies
  • AWS Solutions Architect Pro or Microsoft MCSA/MCSE Cloud preferred

Applicants must be currently authorized to work in the United States on a full-time basis. At this time, ePlus will not sponsor applicants for work visas for this position.

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