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Senior System Engineer (17-0245) in Herndon, VA at ePlus

Date Posted: 4/6/2018

Job Snapshot

Job Description

Job Purpose:

Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for their own technology infrastructure needs—keep us immersed across the broad spectrum of the IT ecosystem.

As a Senior Infrastructure and Systems Engineer, you will execute and document reliable, fault tolerant design of server and storage infrastructure. You will document and provide standards and procedures to support a rapidly expanding virtual Windows infrastructure and serve as a senior member of the ITS-Engineering staff.

From strategy to fulfillment to managed services, our engineering-centric solutions enable our clients to realize what it means for technology to do more.

Job Responsibilities:

  • Perform advanced hardware configuration of servers, operating systems and infrastructure-related applications
  • Act as an escalation point for other engineers, administrators and support personnel
  • Perform remediation repairs and direct activities of engineers and technicians on a project
  • Escalate issues to other team members, as needed
  • Adhere to all ePlus protocols for change management, documentation, etc.
  • Provide deployment and implementation services of multivendor solutions in a Data Center environment
  • Maintain 24/7/365 availability of all production servers (physical and virtual) and storage.
  • Provide technical leadership for the operations team for server and storage infrastructure
  • Provide support to maintain 100% Service Level Agreement compliance
  • Provide 24/7/365 on-call support to multiple IT departments within ePlus
  • Work towards achieving multiple manufacturer-specific, advanced certifications

Job Knowledge/Skills:

  • VMware ESX, vSphere and vCenter
  • Cisco UCS Blade Servers
  • NetApp cDOT
  • Experience with backup and restore software/hardware solutions
  • Experience with Business Continuity/Disaster Recovery solutions
  • Windows 2003/2008/2012/2016 – Systems Administration, Active Directory, Group Policies, etc.
  • HP server and server management/monitoring technologies
  • Process-oriented engineer with strong execution and follow through skills
  • Excellent analytical and problem solving skills
  • Strong written and oral communication skills
  • Able to perform and prioritize multiple tasks simultaneously
  • Excellent customer service skills both on phone and in person
  • Professional demeanor
  • Able to think and come up with solutions quickly
  • Able to work a flexible schedule including after hours, weekends and holidays

Education and Experience:

  • Bachelor’s degree or equivalent work experience
  • 7+ years of hands-on IT experience
  • Industry recognized Certifications preferred. i.e.: MCIT (formerly MCSE), VCP, NCDA, Cisco and NetApp FlexPod Imp and Admin Specialist, CCEA, HP ASE, HP Master ASE


  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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