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Sales Operations Coordinator (18-0107) in Rocklin, CA at ePlus

Date Posted: 5/17/2018

Job Snapshot

  • Employee Type:
  • Location:
    Rocklin, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job Purpose:

Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for their own technology infrastructure needs—keep us immersed across the broad spectrum of the IT ecosystem.

As a Sales Operations Coordinator you will coordinate, organize and report the activities of the applicable region’s sales efforts.  Your primary role is to compile sales management reports, coordinate sales activity, and support the day-to-day functions of the Account Executives, Sales management and Operational departments.

From strategy to fulfillment to managed services, our engineering-centric solutions enable our clients to realize what it means for technology to do more.

Job Responsibilities:

SLED Procurement Contract Support:

  • Liaison with Customer, Vendors, Outside Sales, Inside Sales, Accounting, and Operations in support of large SLED procurement contract
  • Develop a comprehensive understanding of the contract to provide guidance and information on best practices, both internally and with our customers and vendors
  • Oversee quotes and orders to ensure contracts compliance
  • Prepare contract reports for customer and vendors


  • Provide all sales activity reports as directed by (SD,RVP,SVP)
  • Provide forecasting and pipeline analytical data to be used by management
  • Expense report review and submission
  • Monthly pre-commission’s report review and distribution
  • Provide any ad hoc reports as needed for the sales organization and management

    Sales Support:

  • Serve as an escalation point for regional sales teams on all operational issues
    • Order cost/margin corrections
    • ETA’s and Delivery issues
    • Backlog
    • Customer satisfaction issues
  • Serve as the liaison between the sales organization and other internal ePlus departments in order to:
    • Resolve sales operations issues
    • Split shipment accruals
    • Track account sharing and AE profit splits
    • Oversee CRM and SalesTrak Change processes
    • Coordinate Vendor /Sales events and training to include:
    • Submission and approval of all required documentation (VFR)
    • Venue selection and onsite coordination at events
    • Invitation selection, attendance tracking, CRM and ROI reporting

      Other Support Activities:

  • Coordinate meeting schedules, provide required materials and assist in presentation development
  • Serve as a backup for all order approvals as needed
  • Main point of contact for calls coming through the main switchboard

Job Knowledge/Skills:

  • Outstanding organizational skills
  • Strong quantitative and analytical skills
  • Strong ability to multi-task and follow-up independently on a wide-range of issues
  • Working knowledge of computers and equipment
  • Effective written and verbal communications skills
  • Adept in the use of Microsoft office suite

Education and Experience:

  • Bachelor’s degree in Business or Marketing
  • Experience with Cisco and/or SLED procurement contracts
  • Previous  sales operations experience is a plus


  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
  • Please note that your application (including any personal data contained in that application and your CV) will be transmitted to ePlus Inc. and may be processed by ePlus Inc. and its subsidiaries in the USA. For more information about how we process and protect your personal data please see our Privacy Policy at