This site uses cookies. To find out more, see our Cookies Policy

Pre Sales Engineer (Data Center / Storage / Virtualization) in Canton, MA at ePlus

Date Posted: 1/11/2019

Job Snapshot

Job Description

Job Description:

Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for their own technology infrastructure needs—keep us immersed across the broad spectrum of the IT ecosystem. 

As a Pre-Sales Engineer (Data Center / Storage / Virtualization) you will be a key contributor in the pre-sale process, you will act as the technical lead for our regional sales team, assist in evaluating a potential customer's needs, and develop and finalize a solution from concept to implementation. You will have the opportunity to work with our master architects, engineers, and consultants, to understand our clients’ needs and craft sustainable IT roadmaps to get them there.

From strategy to fulfillment to managed services, our engineering centric solutions enable our clients to realize what it means for technology to do more.

Job Responsibilities:

  • Provide technical expertise and credibility to an account team on designated focus area(s)
  • Conduct customer presentations on ePlus’ value proposition and technical solution set for assigned accounts and focus area(s )
  • Assist sales account managers with overall account planning as it relates to technical aspects of hardware, software, and services opportunity development
  • Assist sales account managers with project management for complex presales engagements
  • Complete technical sections for RFP/RFI/RFQ responses for assigned accounts
  • Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)
  • Develop solution architecture and proposal and/or presentation of recommended solution
  • Function as a liaison to customer technical staff regarding solution and implementation specifics
  • Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate
  • Function as technical liaison and ePlus ambassador with field OEM sales and technical teams
  • Assist ePlus sales teams in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution or its implementation and deployment
  • Assist in developing customer ‘get well’ plans, as needed
  • Assist sales and services management in identifying candidate solution areas for ePlus development/investment
  • Planning and designing solutions for multi-vendor Data Center Solutions 
  • Meet with key vendors to stay current on products and technologies
  • Maintain multiple advanced manufacturer specific advanced certifications. i.e.: CCNA-DC, NCDA, VCP, VCDX, UCS 

Your Corporate Responsibilities:

Internal Control responsibilities vary by role and are subject to change. Please discuss your individual internal control responsibilities with your immediate supervisor on a regular basis.

  • Handle confidential matters and information professionally
  • Conduct business in a professional, competent and ethical manner
  • Adhere to corporate policies and procedures

Job Knowledge/Skills:

  • Pre-sales support
  • Excellent writing skills required
  • Attention to detail
  • Excellent oral presentation skills required
  • Must be fully knowledgeable and able to design and plan multi vendor data center solutions across the following technologies
    • Virtualization (VMware vSphere, SRM)
    • Storage Area Networks (SAN) (Netapp, Compellant, Nutanix, Pure)
    • Networking (Cisco Nexus DC Switching, Cisco MDS Fiber channel)
    • Backup (Veeam/Commvault)
    • Server / Compute Technology (Cisco UCS, HP, Dell)


Education and Experience:

  • Certified in applicable technology field
  • Three or more years of experience in designing or implementing complex network or systems or storage solutions
  • Three or more years of experience providing pre-sales engineering support
  • College degree preferred, high school diploma required

Physical Requirements of Position:

Ability of finger dexterity to be used primarily to make small movements such as typing, picking up small objects or pinching fingers together. Movements frequently and regularly required using the wrists, hands and / or fingers. Speech ability must be at a level where one must convey detailed or important instructions or ideas accurately, loudly or quickly. Hearing ability must be at a level to hear average or normal conversations and receive ordinary information. Visual ability must be average with ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery. Physical strength for sedentary work with sitting most of the time. May have to exert or lift up to 10 – 20 pounds of force occasionally.



  1. Service Engineer Jobs
  2. Sales Engineer Jobs