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Pre-Sales Engineer (18-0064) in Pittsburgh, PA at ePlus

Date Posted: 4/13/2018

Job Snapshot

Job Description

Job Purpose:

Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world.  As a Pre-Sales Engineer you will be a key contributor in the pre-sale process, you will act as the technical lead for our regional sales team, assist in evaluating a potential customer's needs, and develop and finalize a solution from concept to implementation. You will have the opportunity to work with our master architects, engineers, and consultants, to understand our clients’ needs and craft sustainable IT roadmaps to get them there. 

This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for their own technology infrastructure needs—keep us immersed across the broad spectrum of the IT ecosystem. 

From strategy to fulfillment to managed services, our engineering centric solutions enable our clients to realize what it means for technology to do more.

Job Responsibilities:

  • Provide technical expertise and credibility to an account team on designated focus area(s)
  • Conduct customer presentations on ePlus’ value proposition and technical solution set for assigned accounts and focus area(s )
  • Assist sales account managers with overall account planning as it relates to technical aspects of hardware, software, and services opportunity development
  • Assist sales account managers with project management for complex presales engagements
  • Complete technical sections for RFP/RFI/RFQ responses for assigned accounts
  • Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)
  • Develop solution architecture and proposal and/or presentation of recommended solution
  • Function as a liaison to customer technical staff regarding solution and implementation specifics
  • Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate
  • Function as technical liaison and ePlus ambassador with field OEM sales and technical teams
  • Assist ePlus sales teams in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution or its implementation and deployment
  • Assist in developing  customer ‘get well’ plans, as needed
  • Assist sales and services management in identifying candidate solution areas for ePlus development/investment

Job Knowledge/Skills:

  • Network engineering or systems/storage engineering, preferably with one or more of: Cisco, HP, NetApp, VMware, Symantec, Microsoft, Tandberg etc.
  • Pre-sales support
  • Excellent writing skills required
  • Attention to detail
  • Excellent oral presentation skills required

Education and Experience:

  • Certified in applicable technology field
  • Three or more years of experience in designing or implementing complex network or systems or storage solutions
  • Three or more years of experience providing pre-sales engineering support
  • College degree preferred, high school diploma required


  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
  • Please note that your application (including any personal data contained in that application and your CV) will be transmitted to ePlus Inc. and may be processed by ePlus Inc. and its subsidiaries in the USA. For more information about how we process and protect your personal data please see our Privacy Policy at


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