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Portfolio Development Engineer (18-0121) in Morrisville, NC at ePlus

Date Posted: 6/7/2018

Job Snapshot

Job Description

Job Purpose:

Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for their own technology infrastructure needs—keep us immersed across the broad spectrum of the IT ecosystem.

As a Portfolio Development Engineer, (PDE), you will be responsible for bringing new annuity-based services to market in a complete and timely manner.  You will collaborate with internal and external teams to ensure completeness and accuracy of the resulting portfolio deliverables and focus on extending current OEM offerings, as well as building newly formed solutions that result from fresh strategic partnerships. 

From strategy to fulfillment to managed services, our engineering-centric solutions enable our clients to realize what it means for technology to do more.

Job Responsibilities:

Collaboration

  • Work with strategic partners and OEMs to obtain lab gear and collaborate on applicable PowerPack development requirements based on set timelines
  • Draft marketing content to prepare for the release of new products and services
  • Work with strategic partners and OEMs to understand product roadmaps for existing Portfolio items as it relates to the Normalization of the Portfolio

Testing & Development

  • Develop PowerPacks, and/or develop PowerPack technical specifications, working with 3rd parties to ensure PowerPack development meets stated requirements
  • Develop Service Delivery Documents, (SDDs)
  • Test new PowerPacks in a lab / test environment, following SDLC guidelines; utilize proof-of-concept, if possible
  • Develop training material for MS engineering, PS Pre-Sales, Business Development Executives (BDE’s), and VPs of Business Development (DBD’s).

Organization and Timeliness

  • Meet deadlines, as assigned by the Manager, Portfolio Development
  • Escalate show-stoppers, and/or any issues that may impact deliverable timelines, immediately to the Director, Portfolio Development and/or the Director, MSC Technologies, as appropriate
  • Ensure work is accurate and complete, working proactively via peer and Management review, proactively suggesting opportunities for improvement.
Requirements

Job Knowledge/Skills:

  • Able to work independently and as part of a fast-paced team environment
  • People management skills with strong communication abilities
  • Strong client focus and high level customer service expertise
  • Demonstrates depth of operational service delivery management expertise
  • Systems and IT literate, including Networking, Business Communications, Security, Wireless, SAN and Server Management support, etc.

Education and Experience:

  • Relevant degree and/or professional qualifications
  • ITIL v. 3 Foundations of Service Management
  • Working with or for an IT managed services or professional services organization in a heterogeneous engineering capacity for 3-5 years
  • All technical certifications are a plus. (Storage, network, UC, hypervisor, etc.)

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  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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