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National Pre Sales Support Engineer (17-0244) in Glen Allen, VA at ePlus

Date Posted: 5/10/2018

Job Snapshot

Job Description

*This position can also be located in the Raleigh, NC (RTP) area.

Job Purpose:

Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for their own technology infrastructure needs—keep us immersed across the broad spectrum of the IT ecosystem.

As a National Pre-Sales Support Engineer, you will be responsible for creating and validating customer configurations and Bills of Material for an assigned focus area. You will work closely with Inside Sales Representatives and field Sales Engineers to ensure customer requirements accuracy and leverage current promotions to ensure competitive pricing and margin.

From strategy to fulfillment to managed services, our engineering-centric solutions enable our clients to realize what it means for technology to do more.

Job Responsibilities:

  • Assist National Assessments Manager with creating and developing security assessment solutions.
  • Perform new security assessment solutions for various regions within ePlus.
  • Provide technical expertise/credibility to regional account teams on ePlus Security Assessment solutions and Product offerings ('Focus Areas')
  • Assist sales and services management in identifying candidate solution areas for ePlus development/investment.Complete training per development plan and maintain certifications in accordance with Focus Area.
  • Assist National Pre-Sales Manager with helping improve procedures and functions. 
  • Assist regional account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s). 
  • Build and review Statement of Work (SOWs) ensuring quality and accuracy
  • Aligning assessment opportunities with the correct delivery partners and ensuring scopes meet client needs while remaining cost effective for ePlus.Function as technical liaison and ePlus ambassador with field OEM and Distribution partner technical teams.
  • Assist sales management with mentoring of junior sales account managers as it relates to overall opportunity management and technical solution set.
  • As appropriate, assist ePlus sales team in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution. 
  • Ensure appropriate coverage for in-process opportunities while out of office for training, vacation, PTO, etc.
  • Review relevant human resources policies and procedures as well as conduct and expense guidelines and ensure compliance.
  • Complete administrative tasks (expenses, time reporting) in timely fashion.

Job Knowledge/Skills:

  • Network/Datacenter Security and Security Solutions (3-5 Years) - Pen Testing, Risk and Compliance, and vulnerability management experience are critical
  • Working knowledge of surrounding/related technologies for security which can include: Cisco, Palo Alto networks, Checkpoint, McAfee, Imperva, Fireeye
  • Pre-sales support experience
  • Excellent writing and verbal communication skills required
  • Attention to detail

Education and Experience:

  • CCNA or equivalent required
  • Hands-on experience delivering and scoping security assessments
  • Two or more years experience in providing presales or post sales support for information security assessment such as Vulnerability Assessments, Penetration Testing, Social or Wireless Assessments, Web Application Assessments.
  • Project Management experience is a plus


  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
  • Please note that your application (including any personal data contained in that application and your CV) will be transmitted to ePlus Inc. and may be processed by ePlus Inc. and its subsidiaries in the USA. For more information about how we process and protect your personal data please see our Privacy Policy at


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