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Manager, PreSales Engineering (18-0082) in New York, NY at ePlus

Date Posted: 8/7/2018

Job Snapshot

Job Description

Job Purpose:

Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for their own technology infrastructure needs—keep us immersed across the broad spectrum of the IT ecosystem.

As a Manager, Pre-Sales Engineering, you will lead, develop, mentor and grow a team of pre-sales engineers. You will work closely with Engineering Leadership on process, alignment and reporting while peering with colleagues in order to set business priorities across the different technologies we support.

From strategy to fulfillment to managed services, our engineering-centric solutions enable our clients to realize what it means for technology to do more.

Job Responsibilities:

  • Lead a team of systems engineers to deliver pre-sales technical support in sales presentations, solution development, and product demonstrations of ePlus capabilities
  • Lead, grow, and mentor your Sales Engineering team to develop and maintain skills necessary to deliver proposed solutions around our strategic technologies such as Core, Data Center, UC and Security
  • Develop and improve processes and procedures to minimize errors, maximize efficiencies and ensure a clean handoff from pre-sales to post-sales
  • Manage group workload and resource scheduling across multiple projects/opportunities with pre-sales coordinator
  • Develop methodology to measure and delegate opportunities that will allow for visibility to workload and forecasted needs
  • Conduct typical management functions such as interview/hire qualified candidates, conduct performance reviews, and actively participate in employee career planning
  • Conduct customer presentations on ePlus value proposition and technical solution set for assigned accounts and focus areas throughout the Region (and Nationally, when requested)
  • Work with ePlus personnel and ePlus National Practice Leads to help develop differentiated solutions
  • Develop training roadmaps for individuals and/or team as it relates to our strategic portfolio
  • Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)
  • Assist sales account managers and pre-sales engineers with overall account planning as it relates to technical aspects of hardware, software, and services opportunity development
  • Assist with RFP/RFI/RFQ responses, as presented
  • Responsible for review of Statement of Work (SOW) prior to customer presentation
  • Function as a liaison between the sales team and professional services organization to ensure timely and accurate proposals are generated
Requirements

Job Knowledge/Skills:

  • Pre-sales technical experience in the IT industry required
  • Proven ability to align with sales and operations for coordinated efforts in growing the business
  • Thorough knowledge of full customer engagementcycle
  • MS Office Suite (Visio, Excel, Word, PowerPoint)
  • Ability to present to all levels of executive and technical management
  • Previous VAR managerial experience preferred

Education and Experience:

  • Certifications in applicable technology preferred
  • College degree or applicable work experience
  • Five or more years of experience in designing or implementing complex solutions
  • Five or more years of experience in providing pre-sales engineering support

Applicants must be currently authorized to work in the United States on a full-time basis. At this time, ePlus will not sponsor applicants for work visas for this position.

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  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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