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Checkpoint Security Support Engineer (17-0347) in Morrisville, NC at ePlus

Date Posted: 3/13/2018

Job Snapshot

Job Description

Job Purpose:

Are you up to the challenge? At ePlus, we engineer transformative technology solutions for the most visionary companies in the world. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their visions. Our partnerships with leading edge technology manufacturers—many of which look to us for their own technology infrastructure needs—keep us immersed across the broad spectrum of the IT ecosystem. 

The Checkpoint Support Engineer is responsible for support with other team members for a large base of Checkpoint customers.

As one of the highest Level Support Engineers, you will be required to have experience and extensive knowledge of Check Point Next Generation Firewalls and a clear understanding of Firewall Security as it pertains to the Security Management Architecture and Open Platform for Security Framework. 

Your primary responsibilities will be to design, implement and provide ongoing support to our Checkpoint customers.

Job Responsibilities:

  • Lead and support metrics for all Checkpoint Solutions on R77 and R80 platform
  • Troubleshoot new and existing Checkpoint installations
  • Design, implement, support and upgrade Smartcenters and Provider-1
  • Design, implement, support and upgrade  Check Point firewall appliances, open servers and infrastructure
  • Design , implement and support Check Point VSX firewall virtualization
  • Design, implement & support Site-to-Site VPN’s & Client to Site VPN’s
  • Design, implement and support Check Point Software Blade Technologies
  • Design, develop, support and implement Firewall  security policies
  • Design and perform seamless upgrades of existing Management & Firewall infrastructure remotely and onsite
  • Operate in a team environment as well as self-directed
  • Collaborates with other team members as necessary to ensure customer service levels agreements (SLA’s) are met
  • Execute defined Enterprise System strategies to support corporate initiatives
  • Participate in 24x7x365 technical support rotation
  • Some travel required

Technical Responsibilities:

  • Responsible for Highest Level support for Check Point support contracts and SLA
  • Maintain an expert understanding and knowledge of GAIA and  Secure Platform operating systems
  • Mentoring other support engineers on your team

Job Knowledge/Skills:

  • Expert level understanding of  Check Point GAIA and Secure Platform preferred
  • Expert level of Check Point troubleshooting  and debugging procedures
  • High level knowledge of Check Point Security blades including IPS, App Control and URL Filtering, Anti Bot, DLP, Sandblast threat prevention and Endpoint Security
  • High level understanding of Network Security architecture
  • High level understanding of TCP/IP and networking
  • Solid understanding of virtual router redundancy protocol (vrrp), Cluster XL technology  and IP clustering for high availability and Cluster Control Protocol (CCP)
  • Site-to-Site VPN & Client to Site VPN troubleshooting
  • Other Firewall knowledge a plus (Cisco/Juniper/Fortinet/Palo Alto)
  • Working experience performing Security Assessments a plus
  • Multiple security certifications a plus
  • Check Point CCSA and CCSE certifications preferred

Education and Experience:

  • B.S. in IT, MIS, CS, EE, Computer Engineering or equivalent related experience
  • 5 years experience with TCP/IP protocol, switching and routing
  • 5 years experience in a Firewall engineering and support position
  • 3 years experience with Checkpoint Firewalls including Smartcenter and Provider-1 environments
  • Experience with multiple Checkpoint software versions including R77 and R80
  • Experience with Check Point VSX and other firewall  virtualization and multi-context architecture
  • Experience with Check Point clustering, security blades and High Performance and Service Level Agreements preferred


  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
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